While there make sure you also have the latest Chipset, Display, Network, USB and all other drivers, comparing with the version presently installed in Device Manager. Update the Sound drivers from the PC's Support Downloads web page. Choose Sound controller device, then Driver tab, then Roll back if available. Try rolling back the sound controller drivers in Device Manager reached by right clicking the Start Menu. Type Microphone in Start Search, open Set up Microphone, scroll down to Microphone and choose Get started to set it up. Right click the volume icon in System Tray at right end of task bar, open Recording Devices, see if the microphone is listed, set it as Default device. Restart and then disable Hibernate file to clear it, restart PC again and enable Hibernate again. Some report that what worked is turning off Fast Startup at Settings > System > Power & Sleep > Additional Power Settings > Choose what Power buttons do > Change Settings Currently Unavailable > uncheck the box for Fast Startup, Save Settings. If problems run the Recording Sound troubleshooter at Start button > Settings>Update & Security>Troubleshoot. Here's how to How to set up and test microphones in Windows 10: I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.
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